EVERTRENDING STORE
Sonoff Basic R2 Wifi DIY interruptor Smart Switch Remote Controller Smart Home eWeLink APP Control Work with Alexa Google Home
SPECIFICATIONS
Brand Name: SONOFF
Communication method: WI-FI
Origin: Mainland China
Choice: yes
semi_Choice: yes
SONOFF BASICR2 Descriptions:
Based on the classic BASIC, SONOFF constantly extends the product category, as well as improves and optimize product performance in sequence. Ultimately, BASICR2 with ETL certification comes out.
Without changing its original smart features, BASICR2 made the upgrade and optimization mainly on its safety to provide the higher value and usage experience to our users.
Besides CE, FCC and RoHS certified, BASICR2 is also compliant with safety standards, having been tested and ETL certified by the authority, no need to worry about its quality and safety, If you want to learn about more detailed info for the safety and performance improvement of BASICR2 , please view the user inform letter here.
Moisture and dust resistant, no potential safety hazard in harsh weather. BASICR2 is tested to work at the excessive humidity environment for up to 48 hours. They all can work continuously work for several hours from -10℃ to 60℃ at the rated load of 10A. Creepage distances, clearances and distances through insulation.
It has a high feasibility in various environments and preventing sparking from high humidity environment. There is adequate protection against accidental contact with live parts in all unfavorable positions of normal use, ensure the user’s safety in installation and use. The structure strictly controls the requirements of insulation, micro disconnection, and installation test to ensure the reliability and safety of BASICR2. Even a heat shrinkable sleeve is used for the fuse to provide better electrical insulation. The shell adopts flame-resistant LEXAN™ 940A PC resin material with UL-94 V0 class, which can pass the ball-pressure test up to 125℃ and ensures a high heat-resistance and strong structural stability.
Shipping & Returns
At EverTrending Store, we strive to provide our customers with high-quality products and an exceptional shopping experience. However, we understand that sometimes things may not go as planned. Please review our Return and Refund Policy below for clarity on our process.
1. Return Eligibility:
You may request a return within 14 days of receiving your order if the items are defective, damaged, or not as described.
To initiate a return, don't hesitate to contact our customer service at info@lcarter-enterprises.com with your order number and a brief description of the issue.
2. Non-Returnable Items:
Certain products are non-returnable, including:
3. Return Process:
After your return request is approved, we will provide you with a return shipping address.
Please ensure that items are unused, in their original packaging, and include all accessories and manuals.
Customers are responsible for return shipping costs unless the return is due to an error on our part.
4. Refund Process:
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 7-10 business days, and a credit will be applied to your original payment method.
Depending on your bank or credit card company, it may take additional time for the funds to reflect in your account.
5. Exchanges:
We currently do not offer direct exchanges for items. If you would like a different item, please initiate a return and place a new order.
6. Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will work quickly to resolve the issue by providing you with a replacement or refund.
7. Customer Support:
For any questions or concerns regarding your return or refund, please contact our customer support team at [your email address]. We are here to assist you!
Note:
As we dropship from AliExpress, returns may be subject to the policies of the individual suppliers. We will do our best to ensure a smooth return process.
Thank you for shopping at EverTrending Store! We appreciate your business and are committed to your satisfaction.
